Legal

SnapPocket is a trading name of Branch360 Limited, a company registered in England and Wales.

• Registered office: England, United Kingdom.
• Company number: [to be added].
• Registered in: England and Wales.
• Contact: legal@snappocket.com.

SnapPocket provides loan facilitation and loan-management services. Depending on the jurisdiction, consumer-credit activities may require specific licences. SnapPocket works with licensed lending partners where required.

Nothing on this platform constitutes financial advice. If you are uncertain about whether a loan is suitable for you, we encourage you to seek independent advice.

We are committed to preventing money laundering, terrorist financing, and other financial crime. All customers are required to complete identity-verification checks before a loan is disbursed.

We use third-party KYC providers (including Veriff) to verify identity documents. We may ask for additional documentation at any time.

We may report suspicious activity to the relevant authorities, as required by law.

If you are unhappy with any aspect of our service, please contact us at support@snappocket.com with the subject line "Complaint".

We will acknowledge your complaint within 3 working days and provide a substantive response within 15 working days. If we cannot resolve your complaint to your satisfaction, you may be entitled to refer it to the relevant ombudsman or regulator in your jurisdiction.

All content, branding, designs, and software on the SnapPocket platform are owned by or licensed to Branch360 Limited. You may not copy, reproduce, or distribute any part of the Services without our prior written consent.

We take security seriously. If you believe you have found a security vulnerability, please report it responsibly to security@snappocket.com. We will acknowledge your report within 3 working days and work with you to resolve it.

Please do not publicly disclose the issue until we have had a reasonable opportunity to investigate and remediate.

SnapPocket is committed to making its Services accessible to everyone. If you encounter an accessibility barrier, please contact us at support@snappocket.com so we can help.

These legal notices and any dispute arising out of or in connection with the Services are governed by the laws of England and Wales, without regard to its conflict-of-laws provisions.